January 24th, 2009

Avoid the DEADLY Staging Mistake Made on HGTV’s "Buy Me"

What was the huge mistake made on HGTV’s show “Buy Me”? Don’t make similar mistakes as a staging professional. Avoid the dramatic error and learn how that communication with clients can mean the difference between a satisfied, happy client and a client who views your staging project as a “nuisance”.

Copyright (c) 2009 Alice Chan

I’ve been watching the HGTV program, “Buy Me” which is a show about the drama that Real Estate Agents and Sellers go through as they sell a home. It’s actually pretty comical for me.

December 31st, 2007

How To Eat Humble Pie

Have you ever made a mistake in business? Perhaps something silly that has a consequence to your client …
How do you admit the error to your client and still come out looking good in their eyes?

I recently received a phone call from a business associate and good friend – let’s call him ‘John’. He is a Financial Planner, intelligent, very good at his job, very conscientious and caring.

“Linda, I need your advice … I have done something really stupid” he says.
John had met with new clients, several days before, for their initial Financial Planning session. This session lasted 2-3 hours, mountains of important information is gathered which allows John to start creating their Financial Road Map.


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